Job Description

JOB SUMMARY

The Manager, Quality Control is responsible for leading/managing the Quality Control Team to maintain the quality of the inbound and existing products on a daily basis, identify and communicate quality issues to the Buyers, Receivers, and Management as needed to resolve quality issues.

RESPONSIBILITIES

• Provide technical, customer relations, and personnel management for major programs and projects

• Manages the employees and process for conducting daily walk-through of assigned coolers to check the quality of the product and identify any quality issues

• Responsible for proper product rotation by date

• Assure that all inventories are properly blocked throughout the day

• Manage the proper labeling of all inventories.

• Responsible for allergen products being properly segregated

• Communicate quality issues with external agencies and internally with Buyers, Receivers and management as needed to resolve quality issues

• Notify Manager, Day Warehouse of any shortage, and damage of product or poor quality product

• Report all lost product or transfers to Manager, Inventory

• Manage the quality of all existing merchandise, remove any distressed product, and determine what product needs reworking and what product should be discarded

• Hire, review, coach and develop direct and indirect reports as it relates to Quality Control policies and procedures

• Evaluate QC Inspectors' performance and complete employee evaluations in a timely manner

• The review team's CMP's regularly to ensure they are on track to meet their goals

• Ensure the preferred work methods are followed to maintain a safe work environment

QUALIFICATIONS

Education

High school diploma or equivalent. (Bachelor's degree preferred.)

Experience

Three (3) years operations/warehouse experience in shipping and receiving the perishable product, and/or a combination of educations, and industry experience

Skills

• Ability to manage and motivate hourly employees

• Ability to solve problems independently and effectively articulate and communicate information

• Good working knowledge of Microsoft Office applications

• Experience using powered equipment (forklift, electric pallet jack)

Decision Making Authority

Most important decisions made fully independently:

Scheduling QA personnel, the quality level of product, disposal of expired product

Most important decisions made with review and approval of other individuals or supervisors (include the reviews/approvals required):

The discipline of QA personnel, Hiring needs, and Policy implementation.

AFFIRMATIVE ACTION STATEMENT:

Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law. This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.

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